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I have had a tile installation in a shower, and the contractor used mastic and not mortar. How can I make the less expensive job last longer?

Today a lot of tile jobs are given to the lowest bidder and though this isn’t always a bad thing the tile installer must cut his costs somewhere to get the job. The use of mastic and even double sheet rocking in tile installation is becoming more popular and though the job is installed well, the entire job can fail within a year or 2 if the homeowner isn’t aware of what needs to be done to prevent water damage. We see missing or cracked grout every time we do a repair here. Silicone caulking on the wall seams and top of the soap dish are a must! Mastic set jobs have considerable movement, especially during the season changes and especially on exterior walls. If water is allowed to get behind the tiled walls for any length of time the job will fail; especially if the tub to the tile area has been caulked. This just traps water in. The most common place we see this is when there is a fiberglass shower pan. If the wallboard was not held up off the pan when installed the tile and wallboard will have to be replaced.
 
Do you really have to seal natural stone? What will it do and/or not do?

The answer is yes! Sealing with the right stone impregnator creates a below-surface barrier, preventing penetration of water which can destroy the stone when installed in a shower or over a slab. It will also prevent most stains like grease & dirt and allows for easier maintenance. Topical sealers (actually considered coatings) do nothing to protect the stone from pulling in harsh chemicals and minerals found in some water. What a sealer won’t do is stop grout or tile from getting dirty. If you have polished marble the sealer cannot stop the stone from becoming “etched” if anything acidic is spilled on the surface.

Why is my grout cracking?

If you have an older tile job and the grout keeps disappearing, you may have a problem. You can easily check this yourself by knocking on the tiles and hope you don’t hear any hollow sounds in the same area. This would mean the surface below has deteriorated and the tiles have lost their bond.

Can tile raise the value of my home?

Yes, The National Association of Home Builders has found that the quality and style of the bath and kitchen significantly impacts the value of the home.

What services do you offer?

We offer full bathroom remodels and all types of tile installation and other installation services such as glass, ceramic, stone, mosaic and porcelain. We do kitchen and bath cabinetry installations, laminate and laminate countertop installation. Our tile installer experts are also experienced in hardwood and engineered flooring, masonry work, interior and exterior including stone walls and patios, extensive carpentry services, painting and home repairs.

What areas do you provide service to?

We provide service to Eastern Long Island, including the areas of Shelter Island, East Hampton, Sag Habor, Greenport, Southhold, East Marion, Orient, Southampton, Wainscott, Watermill, Sagaponack, Amagansett and Montauk.

Is a radiant heated floor a good idea for a new tile floor?

Absolutely, a radiant heated tiled floor is the most economical and comfortable heat you could install for a bathroom.

What if my job requires electrical or plumbing services?

No problem, we have experience working with many of the local licensed electricians and plumbers to fulfill any project need.

How do I know my job will be done right?

We are tile installer experts who have been in business since 1988 and a member of the Better Business Bureau. Please refer to our reference page for the names of our many satisfied customers.

Do you provide any type of warranty on the work you do?

All of our tile installation and other projects are warranted for one year from completion.

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Tile Installer Experts Answer FAQ's

Kraustilenadwoodworking.com services east Long Island. These areas include: Montauk, Hither Hills, Amagansett, East Hampton, Northwest Harbor, Sag Habor, Shelter Island, Greenport, Southhold, Cutchogue, Mattituck, Bridgehampton, Tuckahoe, Shinnecock Hills, and Hampton Bays.